If your small business is venturing into ecommerce, you may be
daunted by the technical wizardry you think is involved. But fear
not: complete web store software packages will keep all the technical
wizardry safely behind the screen, so you don't have to worry about
it. All you have to do is choose a design, stock your store, and
promote it. Here's how to do that.
Designing Your Online Store: Choosing a Template
When starting a brand-new online store for a small business,
you're better off choosing a pre-existing design template rather
than having a design done from scratch.
- Templates. If you’re not quite sure what kind of design
you'd like, you can browse through the design templates included
with most hosted online store programs.
- Themes. Some online store builders take the design template
concept one step further, with "themes." Themes are essentially
templates that include not only basic design elements but also
text styles such as font faces and sizes. Themes also allow
for slightly different pages across a website with a single
unified design, without having to configure each page individually.
For instance, a web store theme might include a product description
page, a product category page, an "add to cart" page, and a
checkout page. Just by choosing a single theme, you have all
the pages in the shopping cart designed with a single, unified
professional design, just like big, successful web stores.
- Theme builder. If you want to make changes to a theme–say
a different font or a different color–some web store
software packages make it easy with a "theme builder." With
the theme builder, you can select values for features such
as color and font. You can even choose to build a theme from
scratch, though for most web stores this will be a case of
re-inventing the wheel unnecessarily. You don't need to know
anything about HTML; the interface is much like a word processing
program.
- Professional design. Once you've created your store using
templates or a theme builder, you can turn to a professional
designer to make your site really special. Still, you may want
to stick with the basic template or theme-builder site until
you have a firm idea of how users are interacting with it and
what elements are working. That way you'll have concrete requests
to make of the designer.
Building Your Online Store: Inventory
The foundation of any online store is the products or services
being sold. With most web store and shopping cart software packages,
the functions for adding, removing, and pricing items are collectively
called "inventory."
Even if you're selling intangibles such as downloadable software,
you will use the inventory functions to specify how the items
will be sold. There are options for setting the available quantity
in stock to unlimited, or handling just about any kind of permutation
of selling products or services online. Web store software makers
have seen it all.
One of the great things about using a hosted web store software
package is that if you do have trouble setting something up,
you can get help quickly from customer service.
Adding New Web Pages to an Online Store
If you want to add new pages to your online store, the store
creator software can help. If all you want is to add a new product,
you only have to use the "add a product" feature, which is often
listed under "inventory." However, if you want to add pages for
sales copy, manuals, privacy policies, terms and conditions,
the store creator interface is the way to do it. Most online
store creators have a way of adding pages to a web store without
having to use HTML; you simply type in your text in the form
and upload any images.
Getting Your Store Found in Search Engines
In order for your online store to generate the most business
possible, you’ll want to make sure that your store is easily
searchable for Internet shoppers. Unfortunately, some web stores
create pages using a dynamic script that search engines cannot
index.
Often you can tell if a web store cannot be indexed by search
engines by looking at the URL of an inside web page (the homepage,
also called the index page or "front page," will usually be search-engine-index-able
no matter what). If the URL is a long string of characters that
is slightly different from one user to the next (say, when you
open the page on your computer and someone else opens the page
on another machine), that likely means the site is using "session
IDs" which search engines have a notoriously difficult time interpreting.
If the URL is something simpler, such as domain.com/category-5/product-6.php,
the page is much more likely to be search-engine friendly.
The best way to check whether a web store or shopping cart software
produces "search-engine-friendly" pages is to check the documentation;
software that's search-engine-friendly will usually say so.
Of course, as with any website, doing well in search engines
still requires your site to have links pointing to it and some
text on the pages. Just because search engines can index a page
doesn't mean they'll return it for any searches.
Joel Walsh is a web business owner and writer. For a hosted web
store software package, check out this
online
store builder:
http://www.easystorecreator.com