Want to own your own business? Don’t want
to start from scratch?
Franchises are a way to get into business quickly, with a brand
name, proven methods of operation and a support structure. Franchises
are everywhere. Familiar names include Dunkin’ Donuts,
Curves, Mail Boxes Etc. and McDonalds, to name a few.
"Buying" a franchise is legally complicated. As a franchisee,
you pay money for the right to use the franchisor's Trademarks,
systems and methods. Many franchises are legitimate and successful.
Unfortunately, there has been a history of problems with franchises.
As a result, franchising is heavily regulated at both the state
and federal levels.
The legally required franchise documents are intended to provide
full disclosure to the prospective purchaser. In reality, the
franchise documents are voluminous, full of legalese, extremely
one-sided in favor of the franchisor, and packed with restrictions
and fees.
Advantages of buying a franchise include:
- Quick startup
- Help with site selection
- Brand name and recognition in the marketplace
- Training and support
- Customized accounting system
- Exclusive territory
- Marketing assistance
- Access to markets and suppliers
Disadvantages of buying a franchise include:
- Up-front fees (substantial initial investment required)
- Ongoing fees (usually royalty payment is a percentage of revenues)
- Fees for marketing and related services
- Restrictions on activities (you can only offer approved franchise
products and services)
- Monitoring (the franchisor monitors your books, bank accounts
and operations)
- Termination criteria
- Renewal requirements and fees
- Restrictions on transfer
A franchise is a major investment.
It’s important to carefully investigate the opportunity.
A common misconception is that franchises are really “turnkey” operations.
Purchasers think that they just “buy” the franchise
and it runs itself. This is incorrect. It’s important to
clearly understand what you are buying, how hard you will have
to work and what income is realistic.
Here are some tips to evaluate a franchise opportunity:
1. Check to see if there are lawsuits against the franchisor.
Litigation is required to be disclosed in the franchise documents.
This will give you important information about what’s
gone wrong for others.
2. Talk to/visit existing franchise owners.
There should be a list of existing franchise owners in the franchise
documents.
You can stop by and visit as a customer, and observe their operations.
You can also call up and ask questions, such as:
- Are you satisfied?
- Did you receive the support promised?
- Were there any surprises?
- Have there been any problems?
- How were the problems resolved?
- Are you making the money you expected?
- Can I visit and observe your operations?
3. What are the fees?
Franchise terms vary. It’s important to understand the
fees.
Make a list of fees:
- What’s included with the initial franchise fee?
- What’s the royalty? Is it a percent of “gross” or “net” sales?
- Is the royalty a fixed percentage or does it decline over
time?
- Are there service fees? Training fees? Marketing fees? Advertising
fees?
4. What’s your territory?
Draw a map with clear boundaries:
- What is your defined geographic territory?
- How close can another franchise like yours be located relative
to your location?
5. What’s your competitive advantage?
- What sets this franchise apart?
- Does the franchise include key technology or methods?
- Can it be easily copied?
6. What are the restrictions?
- Are you limited as to what you can sell?
- Are you required to buy from specific suppliers?
- What are the reasons for termination?
- What is the scope/term of the non-compete?
- What are the requirements for renewal?
- Can you transfer ownership?
In conclusion, buying a franchise may or may not be a good choice
for you. Before signing a franchise agreement, check it out carefully
and make sure you understand what the documents say. The advice
of a business attorney knowledgeable about franchises can help
you understand the legalese and make an informed decision.
Jean Sifleet is a practical and experienced business attorney whose
career spans many years in large multi-national corporations and
includes three successful entrepreneurial ventures. Jean has extensive
experience in dealing with intellectual property matters in the
large and small companies and as a small business owner. She has
authored numerous books and publications on avoiding legal pitfalls
in doing business. This article is excerpted from her new book,
Advantage IP – Profit from Your Great Ideas (Infinity 2005).
For more information, Jean's website is
http://www.smartfast.com