The amount of marketing that takes place online
is increasing exponentially, leaving marketers scrambling for ways
to get noticed. Email marketing has become a sophisticated field,
consumers are getting more savvy, and regulations are starting
to govern what you can and cannot do. The days of buying a list
of a million email addresses and blanketing the Internet are over. "Spam" never
was very effective, and it's even less so now. Click-through rates
for unsolicited email are abysmally low, you are likely to receive
angry responses from consumers, your ISP may shut you down if too
many people complain, and you may even be subject to fines under
the "CAN-SPAM" Act. The most successful email marketers are now
using opt-in email advertising techniques.
Opt-in email marketing, also known as permission-based marketing,
involves sending your message to recipients which have expressly
stated a desire to receive information about products or services
related to your particular offer. In many cases, consumers agree
to receive advertisements related to something that interests
them, in exchange for something of value, such as a discount,
free gift, or informational newsletter.
There are two ways to go about permission-based marketing; you
can build your own opt-in list, or you can purchase one. Either
way is effective. Targeted, opt-in email messages receive response
rates of anywhere between five to 15 percent, while conventional
banner ads usually yield only about one percent. Spam yields
only a tiny fraction of a percent. Internet entrepreneurs who
use personalized messages always get better results.
Alternately, you can create your own opt-in list. The most obvious
place to start is with your existing customers. Offer them a
discount on future purchases in exchange for agreeing to receive
your promotional messages. Also, create something of value to
draw in new customers. For example, suppose you sell rare coins
on the Internet. Create a well-written weekly newsletter that
coin collectors will enjoy reading. Offer free subscriptions
for anyone who agrees to receive your promotional email marketing
messages. Don't stop there, though. Consider every point where
there is customer interaction as an opportunity to sign up a
new member to your list. Provide an opportunity to opt-in with
customer orders. If you have a brick-and-mortar store, ask for
email addresses at the point of checkout.
Growing your own opt-in email list will take longer, but your
results will be excellent. Some marketers optimize their results
by using both techniques. Creating your own opt-in list does
require a bit of technology. If you have a very small list, you
can start out simply by adding each subsequent subscriber to
the "BCC" list on your email client, but this will get cumbersome
as your list grows. You will want to eventually invest in an
email list management program. This is a piece of software that
helps you to manage your email list, and it will include features
such as the ability to handle bouncebacks, automate the subscribe
and unsubscribe function, and personalize each message. The software
should also have a tracking and reporting function, to allow
you to keep track of your success rates and other important metrics.
If you choose to buy an opt-in list, there are many quality
vendors that you can work with. Do a little research ahead of
time, and find out how they acquire their email addresses: do
they offer an informational newsletter or something of value
in exchange for permission to receive ads? Ask about frequency--an
overworked opt-in list is just as useless as a spam list. You
will do better with a list that is highly targeted. Find a list
vendor who can provide you with email addresses of people who
have indicated interest specifically in what you have to offer.
The list may cost a little more, but your returns will pay off
in the end.
Matt Bacak became "#1 Best Selling Author" in just a few short
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