Hiring and retaining employees in today’s
marketplace is a complicated situation; in fact, it’s more
of a matter of life and death for most businesses.
The liabilities inherited with each job offer include employee
theft, huge turnover rates, unqualified employees, negligent
hiring practices and discrimination based lawsuits, and violence
in the workplace.
Each of these challenges has a distinct and overwhelming effect
on every business, within every market segment in every country
of the world.
Quality hiring decisions build profitable and successful companies,
bad employees tear them down.
All other problems aside, employee theft alone has been described
as an epidemic... a corporate cancer… a disease murdering
commercial enterprise. It has also been characterized as the
fastest growing segment of rhe U.S. economy.
The estimates of the damage to the American public vary widely:
· The U.S. Department of Commerce has estimated $50 billion
dollars annually
· The Association of Certified Fraud Examiners claims
it costs in excess of $121 billion dollars every year
· Florida State University’s 2004 National Retail
Security Survey indicates that the percentage of a business’ losses
caused by employees is the highest it has been in its eight previous
surveys!
· Perhaps the most shocking statistic claimed by the
U.S. Small Business Administration indicates that between 30%
and 40% of all business failures and bankruptcies are a direct
result of losses caused by employee theft and fraud.
Losses that include fraud and embezzlement are obvious but did
you know that the loss of productivity can be even more damaging
to a company than theft and that this potential for loss can
be identified ahead of time?
There is a cure for this cancer and I have the answer to this
question that bothers everyone who has the responsibility to
attract and find the very best (honest) employees.
Understand first, that past performance is ALWAYS indicative
of future behavior. You must completely and accurately gather
all of the facts from a potential new-hire concerning previous
work history, performance, attitude, criminal involvement, etc.
In 91% of the cases we investigated for employers, we found
that the identified employee was predisposed to causing loss
and that he or she had participated in acts that caused losses
to previous employers.
But how do you make an informed decision when it has been PROVEN
that at least 35% of all job applicants will lie to you?
TRAIN YOUR HIRING MANAGERS AND THOSE WHO HAVE THE AUTHORITY
TO MAKE HIRING DECISIONS.
In every case in which we investigated a specific loss and were
able to identify the responsible employee, we determined that
the person who conducted the pre-employment interview, examined
the job application and checked references, was plainly duped;
lied to. They were fooled and they didn’t have a clue.
In fact, not one hiring manager we surveyed had any sort of education
or training in making employment decisions!
Would you like the power to separate fact from fiction and consistently
make quality-hiring decisions based on the truth? Would you like
to know the secret to convincing applicants to tell you everything
you need to know to make a great hiring decision next time and
every time?
You must learn how to 1) Develop honesty, as a theme, within
the employment interviewing process; 2)Ask “integrity questions;” and
3) Evaluate the applicant’s responses for truthfulness.
As a professional, entrusted with the tremendous responsibility
of selecting new employees for your company, it is your duty
to do everything within your capacity and the law to ensure the
continued survival and bottom-line profitability of your employer.
Great hiring decisions can be made by properly interviewing
job applicants and eliminating dishonesty through proven integrity
interview and pre-hire investigation strategies.
You shape the future of your organization with the decisions
you make everyday. Perhaps there is no greater feeling to realize
that the hiring professional maintains this power and influence
over an organization. Therefore, it is your obligation to select
the very best applicants available. It is your duty to find a
training program designed to quickly and thoroughly prepare you
for this responsibility.
Ultimately you will be judged by the quality of your employees,
if not by a supervisor then your customers. Undoubtedly, the
quality of your work will be reflected in the faces of the men
and women you have chosen to represent the organization to which
you belong… hopefully they will be men and women of integrity.
L. Scott Harrell is the author of Truth or Consequences: Hiring
for Integrity, a manual which completely and accurately describes
proven pre-employment hiring strategies and interviewing skills
developed from 14 years of experience as a private investigator
and principal of CompassPoint Investigations.
More information regarding Hiring for Integrity and other effective
hiring practices can be found via his website:
http://www.HiringProfessionals.com