Imagine you’ve worked hard to market your
services; you’ve attracted a prospective client, set up a “sales
conversation” and gone through the whole sales process. Great
job, but sometimes, no matter how hard we try, prospects don’t
always sign up on the spot.
Sometimes, a prospect needs some time to make the decision on
whether or when they’d like to start working with you.
What I’ve noticed over the years is that when this happens,
most always, the sale never happens, probably because life gets
in the way and what’s out of sight is out of mind.
Often, this means you’ve lost them for good. UNLESS
you use the proven method to get indecisive prospects to slide
right into your practice, instead of slipping through your fingers.
So I’ve come up with a fantastic remedy for this, which
again, helps me close the deal 97-98% of the times that I
use it.
If they don’t bite on the sales call, use what I call the “bookend” method.
Here’s how it works:
When a prospect tells me they need to talk to their spouse or
needs some time to decide, or wants to ideally start in 2 months, I
schedule a 5 minute “check-in” call with them (next
Tuesday at 3pm, for example) so that we can follow up with each
other without having to play phone tag or have to follow up with
one another.
The great thing about this technique is that it puts a time
limit in the prospect’s mind as to when THEY would
like to make the decision, and obviously, you let them choose
when they’d like to have that 5 minute chat.
I essentially came up with this because I really dislike
following up in this situation. It makes me feel like I’m
chasing after them and I don’t feel that this is Client
Attractive. So instead, we agree that they’ll call me
on set date and 90% of the time they do, and out of those times,
they don’t feel pressured, have had time to think about
what we talked about, and are ready to make a decision to move
forward. It’s a great tool!
If for whatever reason they don’t call during the time
of your 5 minute check-in appointment, you can then call
them or e-mail them asking if anything went wrong. This usually
puts the prospect into a mode where they feel obliged to get
back you, as they were the one who missed the appointment.
Again, this is much more Client Attractive and ends up saving
you a lot of time.
YOUR ASSIGNMENT:
If a client doesn’t sign up on the spot, make sure
to bookend another date so you don’t have to follow
up on each other for weeks. Use it as a “let’s
see where you are in your decision making process then.” It
works like a charm.
Having trouble with actually getting the prospect INTO the
sales conversation in the first place? You’re definitely
not the only one. The good news is, I’ve developed a
way to close the sale 97-98% of the time and I share the entire
process in my Client Attraction Home Study System™. It’ll
help you fill your practice quickly and consistently, Guaranteed.
Here’s where you can get your own copy: www.TheClientAttractionSystem.com.
© 2005 Fabienne Fredrickson
Fabienne Fredrickson, The Client Attraction Expert, is founder
of the Client Attraction System™, the proven step-by-step
program to help you attract more clients, in record time and consistently.
To learn more about Fabienne's Client Attraction Home Study System™,
sign up for her FREE client attraction tips and no-charge teleclasses
on attracting more clients, visit
http://www.ClientAttraction.com